Digital Maturity and its Role in Enhancing the Resilience of Supply Chains: An Analytical Study in the Buzurgan Oil Field

Abstract

This research aims to analyze the role of digital maturity in enhancing the resilience of supply chains in the oil sector, through a field analysis study in the Buzurgan oil field. The importance of this study stems from the strategic nature of oil supply chains and the operational and logistical challenges they face, which require high levels of flexibility and rapid response considering accelerating digital transformations. The research adopted a descriptive analytical approach, and data was collected using a questionnaire distributed to a sample of 120 engineers and technicians working in the oil field, specializing in and experienced in oil supply chains. The questionnaire included two main sections: the first measured the dimensions of digital maturity, namely: (digital strategy, digital technology, digital processes, and digital culture), while the second measured the dimensions of supply chain resilience, which include: (supplier resilience, production resilience, delivery resilience, inventory resilience, and response to market demands). The statistical analysis revealed a statistically significant positive role for digital maturity in enhancing supply chain resilience. A higher level of digital maturity contributed to improved supply chain adaptability to operational changes and mitigated the impact of disruptions. The results also showed that digital processes and technology were among the most influential factors in enhancing production and delivery resilience, while a digital culture supported improved market responsiveness and stakeholder coordination. The research concluded that promoting digital maturity is an effective approach to supporting the efficiency and resilience of supply chains in the oil sector and recommends a systematic investment in developing employees' digital capabilities and technical skills.